Privacy Policy
Introduction
Royal Dental Care Hospital (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of patients, website visitors, and individuals who contact us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, book appointments, or receive dental care at our clinic in Erode, Tamil Nadu.
Information We Collect
We may collect personal information that you voluntarily provide, including your name, phone number, email address, date of birth, address, medical and dental history, appointment details, treatment records, payment-related information, and messages submitted through our contact forms. We may also collect limited technical data such as browser type, device information, and website usage patterns when you browse our site.
How We Use Your Information
We use your information to schedule and manage appointments, provide dental diagnosis and treatment, communicate with you about your care, process payments, respond to inquiries, improve our website and services, comply with legal and regulatory obligations, and maintain accurate medical records. We process patient information primarily to deliver healthcare services and to support the operation of Royal Dental Care Hospital.
Medical Records and Confidentiality
As a healthcare provider, we maintain patient records in accordance with professional and legal standards. Your dental and medical information is treated as confidential and is accessed only by authorized clinical and administrative staff who require it to provide care, manage billing, or fulfill legal obligations. We do not sell your personal or health information to third parties.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality, remember preferences, and understand how visitors use our pages. You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Data Security
We implement appropriate administrative, technical, and organizational measures to protect personal and medical information against unauthorized access, loss, misuse, or disclosure. While we take reasonable steps to secure your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Sharing of Information
We may share information only when necessary, such as with laboratories, imaging centers, insurance providers, payment processors, or legal authorities when required by law. Any third parties who receive your information are expected to handle it responsibly and only for the intended purpose.
Your Privacy Rights
You may request access to, correction of, or updates to your personal information, subject to applicable healthcare and data protection laws. You may also contact us to ask questions about how your data is used or to raise concerns about privacy. We will respond to reasonable requests in accordance with legal requirements.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.